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Purchases you make at Vintage Sticker Factory LTD (hereinafter, Vintage Sticker Factory), with registered office at 20-22 Wenlock Road - London - N1 7GU and Companies House registration number: 11578766. are subject to the general conditions set forth in this document.

Taxes

The price of the items displayed on this website includes the corresponding Tax. Purchases made within the Member States of the European Union will be subject to such taxes if applicable.

For purchases made in non-member states of the European Union, the prices shown on this page will be net prices.

Shipping methods and delivery times

Orders will be processed on the first business day after the payment date. In addition, it must be taken into account that the deadlines are calculated in working days and may be altered by local or national holidays. The orders of Vintage Sticker Factory are manufactured and prepared expressly and in a personalized way for each client, from the moment of the formalization of the order through your payment Vintage Sticker Factory reserves 48 hours for the preparation of the order and your shipment. After these 48hs of working days the shipment of the order will become the responsibility of the transport company. Mail usually takes 2 to 10 days to deliver your certified emails so the usual period from the moment of purchase until receipt is 3 to 12 days. Depending on the remoteness of the destination and the congestion of the Post Office system (on dates like Christmas, black friday or summer it can be very congested).

Warranty

Buying in Vintage Sticker Factory you have a 2 year warranty on all items. This warranty covers any manufacturing defect that may arise over time. Logically, defects or damage due to improper use of the material or wear caused by normal use of the material are not included in this warranty.
The losses in the functionality of the articles, due to the limitations of their conception, are also excluded from the coverage of this guarantee. Therefore, and to avoid possible unpleasant surprises, we recommend consulting our information pages and our catalogs or the specialized advice of our staff.

Returns and changes of material

Our customer service department has an after-sales service to solve any problem with our items or shipments, through which we try to offer a fast and efficient service to our customers. In the event that an item arrives defective or of a size or color other than the one requested or an incomplete order arrives, a new shipment will be processed to rectify the customer without charge.


Vintage Sticker Factory undertakes to contact the customer once he has received the order to confirm, models, measurements and colors in order to avoid errors . Vintage Sticker Factory does not make changes to orders made correctly and served without any error on our part.